Play responsibly

Keep it a game

Tower Rush is built to be exciting, and that is exactly why it deserves some care. Every round is random, the house keeps an edge over time, and the rush of a climbing multiplier makes it easy to lose track of time and money. Gambling is not a way to earn income, clear a debt or lift a bad mood. This page brings together the tools and the support available in Canada, whether you simply want to stay in control or things have already gone further than you would like.

Age limits in Canada

The legal age for gambling is set by each province. It is 19 in most of Canada and 18 in Alberta, Manitoba and Quebec. Legal operators check your age and identity when you register. If you share a phone, tablet or computer with young people, keep casino logins private and switch on the parental controls the device provides.

Set limits before you play

Decide what you can afford to lose before you open the game, not halfway through a session. Legal operators in Canada give you tools to stick to that decision:

• deposit limits per day, week or month;
• time reminders and session limits that tell you how long you have been playing;
• short cooling-off breaks that pause your account;
• self-exclusion for longer periods, through the operator or your provincial program;
• a full transaction history, so you can see what you have deposited and lost.

These settings usually sit in the responsible gambling section of your account. If you cannot find them, ask customer support to set them up for you.

Habits that help with crash games

Crash games are fast, so a few habits go a long way. Fix a budget and a time limit in advance and stop at whichever you reach first. Set an alarm on your phone. Do not play when you are tired, angry, upset or drinking. And when you cash out a good round, keep the money rather than treating it as a bigger stake for the next tower.

Self-exclusion and extra barriers

Provincial gaming operators run voluntary self-exclusion programs that can cover online play as well as land-based casinos. Ask your provincial lottery corporation, or the registered operator if you play in Ontario, how to enrol, how long an exclusion lasts and what happens when it ends. Spending alerts in your banking app make every deposit visible as it happens, and blocking software for phones and computers can keep gambling sites out of reach while you take a break.

Warning signs

It may be time to pause and talk to someone if any of these sound familiar:

• you keep playing to win back what you have lost;
• sessions run longer, or cost more, than you planned;
• you borrow money or use funds meant for rent, groceries or bills;
• you hide how much you play from family or friends;
• you feel restless or irritable when you are not playing;
• gambling is affecting your work, studies, sleep or relationships.

Where to get help

Help is free and confidential, and you do not have to be in crisis to use it. In Ontario, ConnexOntario answers by phone at 1-866-531-2600, by text and by chat, 24 hours a day, and connects people with problem gambling services close to home. Every other province and territory runs its own problem gambling helpline and treatment programs, which you can find through your provincial health services or lottery corporation. Your family doctor can also point you to local support.

For family and friends

If someone close to you is struggling, the same services support relatives and friends. Raise it calmly, without blame, and offer to make the first call together. Avoid lending money to cover losses; help with bills directly or encourage professional support instead. That first step is often the hardest one, and it is usually the one that makes the biggest difference.